The key to the ditherer is mental laziness - not bothering to plan things or see them through. 
So organise them. Listen to objections and restate them as positive requirements by saying 'so what you're saying is…'.
The ditherer will worry about extra effort, so take the effort away from them.


 Trainer Tools

  • Difficult Customers Workshop Guide

The Ditherer (Sales) He doesn’t need office supplies he needs a carer!