Mrs Picky (Customer Service)

Whatever it is, it has my full support

 

Never rush a picky customer. Understand the reason behind their need for extra detail. Use your product knowledge to give them a clear picture and if you don’t know, offer to find out. Try and remain friendly.

• Don’t rush them 
• Understand their need for detail
• Remain friendly

 

Trainer Tools

  • Customer Types Workshop Guide
  • Personal Action Plan

 Documents

  • CSE-ESS Customer Types Infographic
  • Customer Service Essentials Summary Infographic

Mrs Picky (Customer Service) Whatever it is, it has my full support

$95.00Price
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