Mrs Arrogant (Customer Service)

Bonjorno, Cheese Man

 

Don’t get cheesed off with arrogant customers. Be respectful. Put yourself in their shoes and imagine how they want to be seen. Avoid confrontation and awkwardness by being tactful.

• Don’t get competitive
• Be respectful
• Be tactful

 

Trainer Tools

  • Customer Types Workshop Guide
  • Personal Action Plan

 Documents

  • CSE-ESS Customer Types Infographic
  • Customer Service Essentials Summary Infographic

 

Mrs Arrogant (Customer Service) Bonjorno, Cheese Man

$95.00Price
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