Mr Rude (Customer Service)

A fight before breakfast

 

Never go into battle with a rude customer, that’s just what they want you to do. Don’t surrender either. Stand your ground, be polite and neutral.

• Don’t go into battle
• Don’t surrender
• Be polite and neutral

 

Trainer Tools

  • Customer Types Workshop Guide
  • Personal Action Plan

 Documents

  • CSE-ESS Customer Types Infographic
  • Customer Service Essentials Summary Infographic

Mr Rude (Customer Service) A fight before breakfast

$95.00Price
    realband.png