Getting to a solution (Customer Service)

Milan? Why is it in Milan?

 

Involve the customer in the solution. Ask them what their preferred solution would be, and offer them options. 

• Involve the customer in the solution
• Ask them what their preferred solution would be
• Offer options

 

 Trainer Tools

  • Personal Action Plan
  • When Things Go Wrong Workshop Guide

 Documents

  • CSE-ESS When Things Go Wrong Infographic
  • Customer Service Essentials Summary Infographic

Getting to a solution (Customer Service) Milan? Why is it in Milan?

$95.00Price
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