Choosing your behaviour (Customer Service)

I should put you in the crime section!

 

Behaviour is variable. Choosing the right kind at the moment of truth is critical. It isn’t difficult, it’s about awareness and discipline. 

• Behaviour isn’t fixed, it’s a variable
• Choosing the right behaviour at the moment of truth is critical
• It isn’t particularly difficult to do
• It’s about awareness and discipline

 

 Trainer Tools

  • Personal Action Plan
  • The Power of Behaviour Workshop Guide

 Documents

  • CSE-ESS The Power Of Behaviour Infographic
  • Customer Service Essentials Summary Infographic

Choosing your behaviour (Customer Service) I should put you in the crime section

$95.00Price