This course will help you improve your face-to-face communication skills through effective body language and assertiveness. This guide is designed for a manager or a facilitator to deliver a short workshop featuring videos from the Video Arts Workplace Essentials Series.


Each video comes with a series of activities around the following structure:

LOOK - watch the video and reflect on the content and message.

THINK - activities and questions linking the video to their own experience and workplace. REMEMBER - a summary of the key learning points.

Each section relating to the video will last around 15 minutes.

ACTION PLAN - At the end of the series of videos and activities delegates should be encouraged to share the most important actions they will take and record actions on their Personal Action Plan sheet.



 Body language

 Assertive versus aggressive

 Assertive tips


Trainer Tools

  • Body language & assertiveness workbook guide
  • Personal Action Plan
  • Workplace Essentials Summary Infographic


Body Laungage & assertiveness